Contact information
We’re here to help with orders, products, and anything SweatSets.
Email: info@sweatsets.com.au
Response Time: We aim to reply within 24–48 business hours.
For Order Questions
Please include:
- Order number
- Full name & email used at checkout
- Brief description (e.g., “tracking”, “address update”, “faulty item”)
Urgent changes (address, item, cancel): Email ASAP with SUBJECT: URGENT ORDER CHANGE. We’ll do our best to help before it ships, but can’t guarantee changes once dispatched.
Product & Fit Questions
Not sure what to pick? Email us with how you train and what you need, and we’ll recommend the best set.
Returns & Faulty Items
For returns or issues, see our Returns & Refunds policy first, then email info@sweatsets.com.au with photos (if applicable) and your order number.
Collaborations & Press
For wholesale, influencer, or media enquiries, email info@sweatsets.com.au with “Wholesale”, “Collab”, or “Press” in the subject line.
Our Promise
We treat every message with care and respect. Abusive or harassing communications may be blocked to protect our team.
Privacy
Your details are kept confidential and used only to assist your enquiry.